If you have any questions, require assistance with a report, or want to inquire about our services, please feel free to reach out to us.
Our dedicated support team is here to help you. Choose the most convenient way to get in touch with us.
If you face any issues after purchasing slots or during document upload, please drop us a message on WhatsApp or send an email before raising disputes.
We strive to resolve all genuine customer issues promptly and professionally. Our response time is usually within a few minutes during active business hours.
In the rare event of a severe service disruption, such as a domain suspension or a complete system crash where restoration is impossible, please note that we cannot offer refunds or replacements for old, due, or unused slots because the original data will be completely lost.
However, as a gesture of goodwill, we may offer additional bonus slots on your next new purchase, provided the account is verified as genuine by our team.
If we intentionally decide to permanently shut down our operations and close PlagAI.in, you will be refunded half (50%) of the monetary value of your remaining unused slots.
Any approved refunds under this clause will be processed and credited to your original payment method within 7 business days.